IT Support Engineer
Location: Phnom Penh
Category: Information Technology
Salary: Negotiable
Posted at: 12-Aug-2021
Close Date: 31-Aug-2021
Job Description
- Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like computers, network, printers, video conference and firewall.
- Support and administer software and cloud services such as Microsoft Office 365, Azure Active Directory, HR/finance systems etc.
- Help to maintain and update IT Assets and inventory into Asset Management System.
- Assist in reformat, reconfigure, repair laptop / desktop.
- Provision and deprovision employees.
- To support remote users problem from other locations where necessary.
- Support our other locations in South East Asia, expect 25% traveling.
- To perform other related duties as required to support users and the business.
Job Requirements
- At least 2-3 years’ experience in an IT Support or System/Network Admin role.
- Bachelor’s degree in Computer Science or related field or equivalent working experience.
- Knowledge of IT systems (applications, servers, networking, security) or IT practices (ITIL, operations, change control, release management, testing UAT).
- Excellent written and verbal communication skills. Comfortable communicating in person and via phone/email with peers, management and vendors.
- Customer-focused - proactively seeks out, understands and responds to the needs of users.
- Excellent troubleshooting, problem-solving and analytical skills.
- Relevant certifications is a big plus.
Other Information
- Monthly Salary: (depends on background and experience)
- Annual salary review and annual performance bonus
- Other benefit: Gasoline, Mobile phone and others.
Apply to:
Contact name: Ms. Sok Srey
Position: Human Resource Manager
Phone: 086 823 111
Email: soksreydeth.neou@atalianworld.com
Website: http://www.warehouse-solutionspecialized.asia
Address: Room F3A, 3rd Floor , Building 2, No 1159 (Factory Phnom Penh), National Road No.2, Sangkat Chak Angre Leu, Khan Mean Chey, Phnom Penh.
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