IT Support Engineer

Location: Phnom Penh

Category: Information Technology

Salary: Negotiable

Posted at: 12-Aug-2021

Close Date: 31-Aug-2021

Job Description

  • Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like computers, network, printers, video conference and firewall.
  • Support and administer software and cloud services such as Microsoft Office 365, Azure Active Directory, HR/finance systems etc.
  • Help to maintain and update IT Assets and inventory into Asset Management System.
  • Assist in reformat, reconfigure, repair laptop / desktop.
  • Provision and deprovision employees.
  • To support remote users problem from other locations where necessary.
  • Support our other locations in South East Asia, expect 25% traveling.
  • To perform other related duties as required to support users and the business.

 

Job Requirements

  • At least 2-3 years’ experience in an IT Support or System/Network Admin role.
  • Bachelor’s degree in Computer Science or related field or equivalent working experience.
  • Knowledge of IT systems (applications, servers, networking, security) or IT practices (ITIL, operations, change control, release management, testing UAT).
  • Excellent written and verbal communication skills. Comfortable communicating in person and via phone/email with peers, management and vendors.
  • Customer-focused - proactively seeks out, understands and responds to the needs of users.
  • Excellent troubleshooting, problem-solving and analytical skills.
  • Relevant certifications is a big plus.

 

Other Information

  • Monthly Salary: (depends on background and experience)
  • Annual salary review and annual performance bonus
  • Other benefit: Gasoline, Mobile phone and others.

Apply to:

Contact name: Ms. Sok Srey

Position: Human Resource Manager

Phone: 086 823 111

Email: soksreydeth.neou@atalianworld.com

Website: http://www.warehouse-solutionspecialized.asia

Address: Room F3A, 3rd Floor , Building 2, No 1159 (Factory Phnom Penh), National Road No.2, Sangkat Chak Angre Leu, Khan Mean Chey, Phnom Penh.